1. Services
- IPTV subscriptions are non-refundable once activated.
- Subscriptions are tied to a single device. Each additional device requires its own subscription.
- A stable internet connection is required. Service interruptions caused by poor internet, power outages, or customer equipment are not the responsibility of Fuzion IPTV.
2. Devices
- All devices sold (e.g., BuzzTV B5, Formuler Z Mini, Formuler Z10 Neo) include a 2-Year Replacement Warranty for manufacturer defects.
- Devices may be returned within 7 days of purchase if unopened and unused. Opened/used devices are subject to a 30% restocking fee.
- After 7 days, all sales are considered final.
- Physical damage, unauthorized tampering, or misuse voids the warranty.
3. Payments
- All payments must be made upfront at the time of activation or renewal.
- Accepted payment methods: Cash, Interac E-Transfer, PayPal, and Credit/Debit Card.
- Subscriptions automatically expire unless renewed before the due date.
- Late or missed payments result in immediate suspension of service until renewal.
4. Customer Responsibilities
- Ensure your internet speed meets the minimum requirements for smooth streaming.
- Use the service only for personal use. Reselling, sharing accounts, or unauthorized distribution is strictly prohibited and may result in termination without refund.
- Customers must keep accounts secure. Fuzion IPTV is not liable for unauthorized access due to account sharing.
5. Refunds & Cancellations
- Subscription fees are non-refundable once the account is activated.
- Refunds for devices are subject to the return policy outlined in Section 2.
- In rare cases of extended outages caused by Fuzion IPTV, compensation may be offered at our discretion (e.g., credit toward renewal).
6. Service Changes
- Fuzion IPTV reserves the right to update channel lineups, pricing, or subscription terms at any time.
- Customers will be notified of major changes via the contact information provided.
- Continued use of the service after changes constitutes acceptance of updated terms.
7. Limitation of Liability
- Fuzion IPTV is not liable for:
- Loss of data, missed programming, or outages caused by third-party providers.
- Internet failures, customer device malfunctions, or improper setup.
- Any indirect or incidental damages resulting from use of the service.
8. Contact Information
For any questions, support, or warranty claims, please contact us:
📞 Phone: +1 (416) 670-1150
💬 WhatsApp: +1 (416) 670-1150
📧 Email: fuzioniptv@gmail.com